Do I have to pay extra for packaging?
No, we cover the charge of packaging, you just have to pay for delivery. We are constantly striving to maintain and improve our competitive pricing structure. We take great pride in getting your package to you in tip-top condition using adequate and appropriate packing, we do not charge you for packaging supplies and try to offset this by recycling our packaging as much as possible, keeping the prices down for you and helping out the planet where we can!
Do I have to pay for postage, and how are postage prices worked out?
Prices are worked out by weight and further details are given below. This is the current Evri price list and so may change as and when their prices change. If this happens we will let you know and update the list on the site.
We have put quite a bit of research into finding affordable and reliable postage and have settled on Evri as our primary courier* because of their low prices and their expansive network. In order to get you the best prices and the fastest delivery we will be dropping off deliveries in person to our closest Evri collection point (this also helps me reach my 10000 steps a day).
* We may on occasion use royal mail for deliveries if it works out better for our customers, with the method of delivery being determined by final order weight, speed of delivery and customer location.
Below is a list of Evri postage costs.
WEIGHT BAND PRICE INC. VAT
Between 0-1kg £2.99
Between 1-2kg £4.44
Between 2-5kg £5.96
Between 5-10kg £6.36
Between 10-15kg £9.28
Do you send items to more remote areas of the UK?
Yes, we do also have the option to send items to remote areas of the UK – those areas with postcodes beginning IM, HS and ZE. These areas will incur an added cost of £2.75 per delivery though.
How long does it take you to dispatch my order?
We aim to offer a fast service, processing and dispatching orders within 2 working days.
Orders received after 4pm are deemed to have been received by us on the following morning.
Orders received after 4pm on Saturday are deemed to have been received by us on the following Monday morning.
What if there are delays?
If there is going to be a delay in dispatching your goods (eg. Commissioned orders being made especially for you), we will let you know and advise you of the expected dispatch date.
How will I know when my order has been dispatched?
We will email you and let you know when your order has been dispatched.